OVERVIEW
This website is operated by Rent Roll Starter. Throughout the site, the terms “we”, “us” and “our” refer to Rent Roll Starter. Rent Roll Starter offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Lightning Sites. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Rent Roll Starter, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Rent Roll Starter and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland, Australia.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected]
Terms of Service Agreement
Consultancy Services Agreement
This Consultancy Services Agreement (Agreement) is made on the date stated in Item 1 of the Annexure between the Coach and the Client (together called the Parties).
Background
- The Coach is Ellen Bathgate, Trading As Rent Roll Starter, a NSW Licensed Real Estate Agent and Results Coach
- The Client wishes to engage the Coach to provide, and the Coach agrees to provide to the Client, the Services on the terms and conditions set out in this Agreement.
Standard terms of Agreement
1. Definitions and interpretation
1.1 Definitions
- In this Agreement, the following terms shall have the following meanings:
- Annexure means the Annexure to this Agreement.
- Business Day means a day other than a Saturday, Sunday or a public holiday in Australia..
- Client means the party specified as such in Item 3 of the Annexure.
- Coach means the Party specified as such in Item 2 of the Annexure.
- Commencement Date means the date of this Agreement as set out in Item 4 of the Annexure.
- Conclusion Date means the date as set out in Item 5 of the Annexure.
- Confidential Information means all information in any Documents or any form, of the Client, disclosed or otherwise made available to the Coach in connection with this Agreement and the Services but excludes information which:
- is public knowledge, other than by a breach of this Agreement; or
- has been independently developed or acquired by the Coach.
- Documents includes software, documents, or any materials in written, electronic or audio-visual form, whether in draft or final form.
- Fees means the amount payable by the Client to the Coach for the provision of the Services (excluding any third party expenses), as described in Item 8 of the Annexure.
Law means all acts and statutes (State or Federal) for the time being enacted and all regulations, by-laws, requisitions or orders made under any act from time to time.
- Losses means all losses, claims, liabilities, costs, expenses, legal fees, and damages of any nature.
- Services means those functions and activities set out in Item 6 of the Annexure.
- Special conditions means the provisions (if any) set out in Item 9 of the Annexure.
- In this Agreement:
(a) headings are for convenience only and are not intended to affect the interpretation of this Agreement;
(b) where any word or phrase has a defined meaning, any other form of that word or phrase has a corresponding meaning;
(c) any reference to a person includes a Client, a partnership or any legal entity;
(d) words in the singular include the plural and vice versa;
(e) any reference to “includes” or “including” are to be construed as indicative and non-exhaustive lists;
(f) unless otherwise specified or prevented by applicable laws, reference to “writing” includes faxes, email, letters, digital signatures or certificates or other legible form of writing;
(g) if a period of time is specified and dates from a given day or the day of an act or event, it is to be calculated inclusive of that day;
(h) a reference to a party, clause, schedule, exhibit, attachment or annexure is a reference to a party, clause, schedule, exhibit, attachment or annexure to or of this Agreement; and a reference to this Agreement includes all schedules, exhibits, attachments and annexures to it;
(i) monetary references are to $AUD unless otherwise expressly specified; and
(j) in the event of any inconsistency between any items in the Annexure and any clause in this Agreement, the items in the Annexure override the relevant clause in this Agreement, to the extent of any inconsistency.
- The Client engages the Coach to provide the Services, and the Coach agrees to provide the Services, on the terms and conditions set out in this Agreement.
2.2 Acknowledgements by Client
- The Client makes the acknowledgements set out in Item 7 of the Annexure.
- This Agreement commences on the Commencement Date and shall continue until the Conclusion Date or until terminated in accordance with this Agreement (whichever is earlier).
2.4 Special Condition(s)
- The Parties may agree to any Special Condition(s) forming part of this Agreement, as they consider appropriate.
- To the extent of any inconsistency, a Special Condition will override a standard provision in this Agreement.
- The Coach agrees to provide the Services to the Client.
- In carrying out the Services, the Coach will:
(a) at all times exercise the degree of skill, diligence, prudence and foresight which would reasonably be expected from a competent, experienced and qualified professional in a similar industry;
(b) comply with all applicable Laws; and
(c) obtain and maintain any necessary licences and authorisations required to provide the Services.
During the provision of the Services, the Client may request in writing changes to the Services or additional services to be carried out, in which case the Coach agrees to use its reasonable endeavours to accommodate such changes or additional services, provided that any reasonably necessary adjustment to the Fees to take account of such change or addition to the Services (if applicable) is agreed to in writing by the Parties.
4. Fees, invoicing and payment
(a) The Client will pay the Coach the Fees for performing the Services.
(b) Unless otherwise specified in this Agreement:
(i) Fees are exclusive of GST;
(ii) all other taxes besides GST are the Coach’s responsibility; and
(iii) the Fees are fixed but may be varied from time to time if the parties agree in writing.
- Prior to the Coach providing the Services, the Parties will agree to the amount of the Fee to be paid by the Client under this Agreement.
(a) Unless otherwise specified in this Agreement, the Coach must issue to the Client a valid tax invoice for the Services in order to receive payment of the Fees. This tax invoice will be provided following payment, via Paypal or Stripe transaction.
(b) The Client will pay all invoices issued by the Coach on or before the due date, and in the manner, specified in the invoice.
(c) If the Client disputes any amount purported to be payable in an invoice, the Client must pay all undisputed amounts to the Coach under the invoice and the Parties must:use their best endeavours to resolve the dispute by agreement; and
(i) if the parties are unable to resolve a dispute in accordance with clause 4.3(c)(i), either party may refer the matter to a mediator agreed between the Parties.
- Unless expressly indicated to the contrary, GST and other terms used in this clause (and in other provisions of this Agreement where the GST meanings are expressly intended) have the meanings ascribed to those terms by the A New Tax System (Goods and Services Tax) Act 1999 or any replacement or other relevant legislation and regulations.
- If GST is payable by either Party in relation to any supply that it makes under, in connection with or resulting from this Agreement, the Parties acknowledge and agree that:
(a) any consideration provided for that supply under this Agreement other than under this clause 5.2 or any value deemed for GST purposes in relation to that supply (Agreed Amount) is exclusive of GST;
(b) an additional amount is payable by the recipient of that supply (Recipient) equal to the Agreed Amount for that supply multiplied by the applicable rate of GST; the additional amount is payable in the same manner as for the Agreed Amount and at the same time as any part of the Agreed Amount is to be first provided for that supply; and
(c) the Coach must provide, on or prior to the due date for payment, a tax invoice to the Recipient which complies with the requirements of relevant legislation.
6. Client to provide information
- The Client will:
(a) provide the Coach with any relevant information requested by the Coach in order to provide the Services; and
(b) promptly respond to any reasonable written request of the Coach for further information or instruction.
- The Coach represents and warrants that it will not during the provision of the Services or during the existence of this Agreement or following the cessation of this Agreement, except in the proper course of providing the Services under this Agreement or as required by law or by the Client, use or disclose to any person any Confidential Information.
(a) The Coach shall at its own expense procure and maintain in full during the provision of the Services, insurance from a reputable and solvent insurer for such public liability and professional indemnity risks in such amounts and on such terms as it considers appropriate.
(b) The Coach shall when requested by the Client, provide certificates of currency for the insurances required of it under this clause 8.
- The Coach is permitted to sub-contract the Services.
10.1 Exclusion on consequential loss
- A Party will not be liable to the other for indirect, incidental, special or consequential Losses arising out of this Agreement including but not limited to the following:
(a) loss of actual or anticipated revenue or profits in connection with the Services provided under or in connection with this Agreement; and
(b) any claim, loss, damage, cost or expense arising from, or in connection with, this Agreement.
(a) Subject to clause 10.1, nothing in this Agreement will limit a Party’s liability:
(i) for any category of Losses which cannot be limited under applicable Laws;
(ii) for death or personal injury caused by that Party’s negligence;
(iii) for breach of confidentiality or any related indemnity.
(b) To the extent liability does not arise under clause 10.1, a Party’s liability arising in connection with this Agreement is limited to the aggregate value of Fees.
11.1 Termination on Conclusion Date
Subject to clauses 11.2 and 11.3, this Agreement will terminate on the Conclusion Date
11.2 Termination on certain events
- Either Party may terminate this Agreement immediately by written notice to the other Party if:
(a) the other Party is in breach of any of the terms of this Agreement and fails to remedy the breach within 10 Business Days of being requested in writing to do so; or
(b) if the other Party goes into liquidation or is or becomes bankrupt (as the case may be) or makes a composition or arrangement with that Party’s creditors generally or takes advantage of any statute for the relief of insolvent debtors.
11.3 Consequence of termination
- If this Agreement is terminated for any reason after provision by the Coach of part of the Services, the Client must pay the Fees equivalent to the Services actually provided prior to the termination and the Coach must pass to the Client all Documents relating to those Services performed and paid for under this Agreement.
- The Parties cannot assign, novate or otherwise transfer any of its rights or obligations under this Agreement without the prior consent of each other Party.
- This Agreement may only be amended by a written instrument signed by each of the Parties.
(a) The failure of any Party at any time to require performance of any provision of this Agreement shall in no manner affect the right of such Party at a later time to enforce those rights.
(b) A waiver or consent given by a Party under this Agreement is only effective and binding on that Party if it is given or confirmed in writing by that Party.
(c) Waiver of a power or right is effective only in respect of the specific instance to which it relates and for the specific purpose for which it is given.
- This Agreement is governed by and must be construed according to the law applying in Queensland.
- Each Party irrevocably:
(a) submits to the non-exclusive jurisdiction of the courts of Queensland, and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time relating to this Agreement; and
(b) waives any objection it may now or in the future have to the venue of any proceedings, and any claim it may now or in the future have that any proceedings have been brought in an inconvenient forum, if that venue falls within clause 12.5(a).
12.6 Further acts and documents
Each Party must promptly do all further acts and execute and deliver all further documents (in form and content reasonably satisfactory to that Party) required by law or reasonably requested by another Party to give effect to this Agreement
- If any part of this Agreement is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, that will not affect or impair:
(a) the legality, validity or enforceability in that jurisdiction of any other provision of this Agreement; or
(b) the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of this Agreement.
- To the extent permitted by law, in relation to its subject matter, this Agreement embodies the entire understanding of the Parties, and constitutes the entire terms agreed by the Parties, and supersedes any prior written or other agreement of the Parties.
12.9 No bias against drafter of Deed
- No provision of this Agreement is to be interpreted to the disadvantage of a party because that party (or its representative) drafted that provision.
Any notices must be in writing and will be deemed received when delivered personally, when delivered by electronic means with proof of delivery or five Business Days from the date mailed, if sent by registered or certified mail. Notices will be addressed and sent to the Parties at the relevant addresses set out in Items 2 or 3 of the Annexure (as the case may be).
Annexure
Item 1 Date of Agreement is the date of the first payment made by the client
Item 2 Coach is
Rent Roll Starter
ABN 61 263 546 537.
9/8 Musgrave Street
Coolangatta QLD 4225
Tel: 02 7903 9993
Email : [email protected]
Item 3 Client is the client listed in the payment details via website
Item 4 Commencement Date is the date of the first payment made by the client
Item 5 Conclusion Date is the date the coaching program concludes based on the coaching program selected:
- Full Start Up Program concludes 4 weeks after commencement date
- Facebook Ads Programs concludes 12 weeks after commencement date
- Systems Programs concludes 8 weeks after commencement date
- Email Marketing Program concludes 8 weeks after commencement date
- Referral Marketing Program concludes 8 weeks after commencement date
- Essential Program continues indefinitely, requiring 7 days’ notice from either party to conclude
Item 6 Services
Coaching Session procedures
All coaching sessions are conducted by phone unless otherwise arranged.
The Client and the Coach will participate in one (1) sixty (60) minute coaching call per fortnight.
At the time of the coaching session, the Coach will call the Client on the phone number provided by the Client. Both parties agree to start and end the sessions on time. If the Client is more than 15 minutes late to a session, the Coach will cancel the session and the Client will forfeit that coaching session.
Either party can reschedule the coaching session with at least 24 hours’ notice.
If a coaching session is rescheduled, all coaching sessions must be completed before the conclusion date, or the Client forfeits any remaining coaching session.
The Client acknowledges that coaching is not a substitute for any form of medically prescribed or specified services (including psychotherapy, counselling, psychology services, therapy or analysis).
Materials Provided During the Contract
During the contract period, the client will have access to use all documents provided by the coach. These documents include:
- Template letters
- Template checklists
- Template forms
- Fact Sheets
The Client acknowledges that none of these documents constitute legal or financial documents or advice and the Client will seek independent legal or financial advice as required.
Ongoing Support
If the Client is enrolled in one of the following programs:
- Full Start Up Program concludes 12 weeks after commencement date
- Facebook Ads Programs concludes 12 weeks after commencement date
- Systems Programs concludes 8 weeks after commencement date
- Email Marketing Program concludes 8 weeks after commencement date
- Referral Marketing Program concludes 8 weeks after commencement date
The client is entitled to support in the following ways:
- Unlimited email support – to claim email support, the client may email the coach. The coach will respond within 24 hours (on business days only)
- Unlimited telephone support – to claim telephone support, the client may email the coach. The coach will respond within 4 hours (on business days only) to schedule a telephone call
If the Client is enrolled in the Essential Program, the Client is not entitled to any additional support.
The Coach’s Role
The coach will listen, ask questions and give feedback. The coach will support the client in setting goals and taking action steps toward achieving them.
The coach cannot guarantee any results, as they are dependent on the mindset and changes made by the client. The coach will do their best to help the client to achieve their goals, but the responsibility for success rests with the client taking responsibility for their own success.
The coach will ask you to complete tasks between coaching sessions. It is the client’s decision to complete these tasks or not.
The Client’s Role
The client will make this coaching a priority and will prepare for each coaching session by completing all homework requested by the coach
The client accepts responsibility for their own thoughts, feelings, actions and results.
The client agrees to be open to looking at their own patterns, beliefs and behaviours, and willing to change what isn’t working
Item 7 Client Acknowledgements
The Client agrees and acknowledges as follows in relation to the Services:
- While the Coach is able to provide recommendations and advice (having regard to previous professional experience), the Client is solely responsible for carrying out any steps or taking any required action arising out of such recommendations or advice;
- The Coach is neither a lawyer or accountant, and any recommendations or advice provided by the Coach will not be considered legal, financial or tax advice. If required or recommended by the Coach, the Client agrees at its own expense to seek professional legal, financial or tax advice about any matters connected with the Services;
- The Coach has no special training or qualification as a licensed professional psychiatrist, counsellor, financial advisor, doctor, health professional, business expert or the like. The Coach is not qualified to diagnose any medical condition or provide psychological counselling, behavioural counselling or psychotherapy/psychoanalysis
- Nothing in this Agreement or in the provision of the Services by the Coach will result in the Coach being considered an owner, principal, director or officer of the Client or the Client’s business (as the case may be). The Client acknowledges that (unless otherwise agreed between the parties in writing) nothing in this Agreement confers on the coach a right or obligation to take any action on the Client’s behalf
Item 8 Fees
The fees payable are outlined on the purchase page relating to the specific program and the Client agrees to pay the fees by entering into this agreement